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Microsoft Surface Duo 256GB (Unlocked) - Glacier

4.2 4.2 out of 5 stars 508 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
Amazon's Choice in Computer Tablets by Microsoft

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256GB
Surface Duo
Brand Microsoft
Model Name Surface Duo
Memory Storage Capacity 256 GB
Screen Size 5.6 Inches
Display Resolution Maximum 2700 x 1800

About this item

  • Room to focus with two screens. Open and view two apps at once or span one across both screens.
  • Flexibility to do more. Choose your mode for the task at hand and tackle to-dos with dual-screen enhanced apps.
  • Get the best of Microsoft 365 mobile experiences and every android app in the google play store.
  • Original design, created by surface. Thin, light, and versatile design does what you want it to, with revolutionary 360° hinge and dual pixelsense fusion displays.
  • Hold like a book, get more screen when you need it, take notes, make calls, or watch a favorite show.
  • Operating system: Android 10.0
  • Connector type: USB Type C
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From the manufacturer

Header one
2

Flexibility to do more

device

take notes

make calls

lean back and watch

One device, many ways

Effortlessly move from one thing to the next thanks to the revolutionary 360° hinge.

Type and take notes

With the keyboard or inking with Surface Slim Pen* on one screen and a video call or streaming content on the other.

*Some devices, accessories, and software sold separately.

Make calls

Open completely with the 360° hinge and make phone calls. Plus, view one app or take a photo in portrait or landscape on a single screen.

Lean back and watch

Set in Tent mode to relax and watch your favorite show.

Original design, created by Surface

pocket

side

hinge

Fits in your pocket

At 4.8 mm when unfolded, less than 1 cm when folded, and starting at just 250 grams.

Designed to impress

Less than a centimeter thin, two high-resolution 5.6” PixelSense touchscreens open to an expansive 8.1” with a revolutionary 360° hinge.

Revolutionary 360◦ hinge

Dynamic design enables multiple angles and postures in one device.

Personalize your Surface Duo

bumper

power

earbuds

Surface Duo Bumper

Added protection for your device, this sleek silicone bumper is specifically designed for Surface Duo and the 360◦ hinge.

Microsoft Surface Duo USB-C Power Supply

Effortlessly and quickly charge your Surface Duo with this versatile USB-C power supply.

Surface Earbuds

Featuring ultra-comfortable design, intuitive controls, access to innovative Microsoft 365 experiences* and immersive sound for music and calls.

*Some devices, accessories, and software sold separately.

What's in the box

  • Surface Duo Surface Duo Bumper (Color: Glacier) Surface Duo USB-C Power Supply (18w) Quick Start Guide Warranty and Compliance Guide SIM Ejector tool
  • Looking for specific info?

    Product information

    Technical Details

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    Microsoft Surface Duo 256GB (Unlocked) - Glacier


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    Product Description

    Two ultra-thin, high-resolution touchscreens open to reveal new possibilities on a mobile device. Designed to help you be productive, Surface Duo features multiple modes, the best of Microsoft 365 mobile experiences, every Android app in the Google Play store, and new dual-screen enhanced apps. Now you can view two apps at once or span one across both screens, drag and drop between screens, and make phone calls. Say goodbye to constant app switching.

    Customer reviews

    4.2 out of 5 stars
    4.2 out of 5
    508 global ratings

    Customers say

    Customers like the camera quality and dual screen of the tablet computer. For example, they mention the hardware is amazing and the product looks really good. That said, they're satisfied with value. That being said, some complain about glitches and disagree on performance, ease of use, quality, and battery life.

    AI-generated from the text of customer reviews

    38 customers mention32 positive6 negative

    Customers like the camera quality of the tablet computer. They say that the hardware is amazing, but the software isn't where it could be. The screen quality is excellent, and the usability is simple. The folding screens work great, and are solid and sturdy. Customers also love the form factor.

    "...it is as slim as the S20, and the glass back and front give it a good heft, without feeling heavy...." Read more

    "...with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity...." Read more

    "...It's elegant. The hardware is superb. It's eye catching. People ask about it. It's an odd/combo between Google and MS. You get both sets of apps...." Read more

    "...It is unusual. Using the dual screen is amaizing. Screen quality is gorgeous. Typing is not too bad, or even comfy sometimes...." Read more

    17 customers mention17 positive0 negative

    Customers appreciate the dual screen of the tablet computer. They say it provides dual use for multitasking, making them a productivity monster. They also love the dual design, screen quality, and the ability to view two apps at the same time. Customers also mention that the two screens make things easier and faster. They love that they can watch a movie on one screen and answer emails on another, read something on one, and edit a document on another.

    "...The ability to use multiple applications on independent screens is so sweet. Maps on the left, browser on the right...." Read more

    "...People are curious about this device. It is unusual. Using the dual screen is amaizing. Screen quality is gorgeous...." Read more

    "...This thing is fast with computing needs. The double screens is great for multiple uses at one time...." Read more

    "...Dual Screens are awesome!Bottom Line:I will not recommend or buy another the Surface Duo, but I might buy a Surface Duo 2...." Read more

    12 customers mention9 positive3 negative

    Customers like the value of the tablet computer. They say it is good value for money.

    "...This alone makes it worth it's price...." Read more

    "...quality, unbelievably thin even when folded close and at its current low price (256GB version @ $419), no other phone can beat it for its value for..." Read more

    "I know this is a half-priced, second gen...." Read more

    "...Other than that for me it's been well worth the money, now that it's been purchased for a lower price. If you were on the fence about it don't be." Read more

    63 customers mention41 positive22 negative

    Customers are mixed about the performance of the tablet computer. Some mention that it performs decent, great, and useful, while others say that it crashes and is not adequate. Some customers also report issues with the screens not operating or the phone not turning on.

    "...I have even been able to use the camera to take photos quickly - something that requires you to understand what the accelerometers are trying to do...." Read more

    "...What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 -..." Read more

    "...Despite the spider cracks the phone worked fine, but one day picking up the phone and received a plastic splinter in my thumb...." Read more

    "...It is so fast to have that config. I paired it with some Jabra 85t elites. They work perfectly. There is so much to discover...." Read more

    26 customers mention16 positive10 negative

    Customers are mixed about the ease of use of the tablet computer. Some mention that it has improved a lot, making it easy to use and fun. Others say that it's frustrating to use, with simple phone operations that seem like always.

    "...a number of newspaper apps that I use; and the convenience of having ready access to work emails (not to mention the Teams chats, calls, and files)..." Read more

    "...phone but the software is so glitchy that it is basically impossible to use this phone for something you would need to be sure was reliable...." Read more

    "...The multiple ways to use it are amazing. One of my favorite is to bend it in half like a little laptop...." Read more

    "...So ever since the fall updates a lot of things have improved, usability, bluetooth connectivity, etc...." Read more

    17 customers mention11 positive6 negative

    Customers are mixed about the quality of the tablet computer. Some mention it's a beautiful device, with a unique and appetizing form factor. They also love the Outlook application and are happy with the features. However, others say that the software is glitchy and trashy.

    "...on the inside are something you just accept because it is such a beautiful device...." Read more

    "...I love the Outlook application. I was able to add in 4 different e-mail accounts including our corporate exchange server in almost no time...." Read more

    "...hate relationship, the phone itself is my favorite phone but the software is trash and it is trash to the point that it makes the phone unusable..." Read more

    "...Positives: Design, wow factor - this thing makes me feel (long time Apple / iPhone user) like the first iPhone. People are curious about this device...." Read more

    16 customers mention5 positive11 negative

    Customers are mixed about the battery life of the tablet. Some mention that it has more than adequate battery life, while others say that it loses battery power during the day. Some customers also mention that the product has heavy battery consumption. Overall, opinions are mixed and it's recommended to read the reviews carefully before making a purchase.

    "...It's not even 5G. No wireless charger. Not a great batter life. Sounds terrible! But, for me it's all worth it. It's elegant. The hardware is superb...." Read more

    "...Battery life is great...." Read more

    "...points deducted as the phone will not turn on, because the battery was totally discharged, unlike the usual 50% charge on other phones when first out..." Read more

    "Good screen quality, battery barely make thru the day. Overall good value for the discount price." Read more

    12 customers mention0 positive12 negative

    Customers are dissatisfied with the glitches in the tablet computer. They mention that the software is clumsy and has bugs. Some customers also mention that there are screen glitched that throw their typing off. Overall, some customers are disappointed with the tablet's glitchey software.

    "...so there is the occasional clumsiness in some software...." Read more

    "...Taking a photo with this phone is a pure mess. Waiting for the right screen to activate which either works or not is a gamble...." Read more

    "...It is a flawed device. It is glitchy. It is no longer supported by Microsoft.I have never loved a phone more than I loved this phone...." Read more

    "...on my other devices, but MS managed to bring its "great idea, poor execution," to Android devices...." Read more

    Brilliant and ground breaking - for the right user
    5 Stars
    Brilliant and ground breaking - for the right user
    This is a phenomenally terrific piece of work by Microsoft - but only for the right user. It's not for everybody. It is for people who need it's big productivity advantage: the ability to run a separate program on each of it's two screens. For example, I use mine to do a Teams or Zoom meeting on one side, and take notes in OneNote on the other. And I can do that anywhere - while traveling, on a plane, on my back porch, in my office, etc. This alone makes it worth it's price. And what's a couple of extra hundred dollars when you are trying to keep track of difficult and highly fluid situations? I'm an analyst, responsible for a very complicated system that I am learning from scratch, so I have to take a lot of notes as well as search thru them (OneNote is ideal for that!). And of course all of my email, cloud and other data is synch'd onto my laptop and tablets.I can also see how useful this would be for a sales type, where for example Salesforce would run on one side and your OneNote notes about the account on the other so that you have that reference information while working on an account. Just incredible.And we can't always be in front of our laptops or desktops... so the ability to look up information *and* take notes about it at the same time on your mobile device is invaluable.I run into a few people who point out the high price... well, look around. That phone your teen daughter spent hours in line for so that she could have the phone her friends have can be just as expensive. The wave of Android devices with folding flexible screens (which are notoriously fragile and will be for many years) is just as much. The Surface Duo, with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity.Some call this type of product, a first release, a "version 1" product and avoid those first releases. Well, again, how much is your productivity worth? I've been in sales deals with hundreds of thousands or more where having access to information continuously or at a critical moment makes or breaks the deal. Again, that alone makes this worthwhile.I also use Gaia on hikes, and use the GPS function to track hikes live and it hasn't missed a beat. The other screen I use for any notes, and also for photos. It's hinge has been completely durable, although of course like any other phone it's not waterproof or crush proof for hikes.What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 - however the screens fold around 360 degrees (it's understood that the next version has 2 cameras). And the software to enable dual screens is all new (which Microsoft has made available for other manufacturer's Android devices) so there is the occasional clumsiness in some software. That is being actively addressed and hasn't held me back.Again, the advantages of this phone are absolutely unique. Take advantage of them and win the battle for productivity!Size: The two pics show my Surface Duo against the phone it replaced: a Galaxy Note 10+. The Note 10+ was thought of as "huge" when it came out... it took up a lot of space but it looks larger than the Surface Duo. Think of putting this in your side pocket. I hold each of these differently in my hand... and the Duo either closed, folded open, or at an angle like a book. And I often leave the Surface Duo standing partially open on my desk for convenience.My background: I've had lots of smartphones with different operating systems, and I've always looked for productivity gains above and beyond just making calls! I'm hard on them, and I have high expectations. This phone is the very first new thinking in many many years. Thank you, Microsoft!
    Thank you for your feedback
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    Top reviews from the United States

    Reviewed in the United States on August 23, 2021
    Size: 256GBStyle: Surface DuoVerified Purchase
    54 people found this helpful
    Report
    Reviewed in the United States on May 3, 2021
    Size: 256GBStyle: Surface DuoVerified Purchase
    Customer image
    5.0 out of 5 stars Brilliant and ground breaking - for the right user
    Reviewed in the United States on May 3, 2021
    This is a phenomenally terrific piece of work by Microsoft - but only for the right user. It's not for everybody. It is for people who need it's big productivity advantage: the ability to run a separate program on each of it's two screens. For example, I use mine to do a Teams or Zoom meeting on one side, and take notes in OneNote on the other. And I can do that anywhere - while traveling, on a plane, on my back porch, in my office, etc. This alone makes it worth it's price. And what's a couple of extra hundred dollars when you are trying to keep track of difficult and highly fluid situations? I'm an analyst, responsible for a very complicated system that I am learning from scratch, so I have to take a lot of notes as well as search thru them (OneNote is ideal for that!). And of course all of my email, cloud and other data is synch'd onto my laptop and tablets.
    I can also see how useful this would be for a sales type, where for example Salesforce would run on one side and your OneNote notes about the account on the other so that you have that reference information while working on an account. Just incredible.
    And we can't always be in front of our laptops or desktops... so the ability to look up information *and* take notes about it at the same time on your mobile device is invaluable.
    I run into a few people who point out the high price... well, look around. That phone your teen daughter spent hours in line for so that she could have the phone her friends have can be just as expensive. The wave of Android devices with folding flexible screens (which are notoriously fragile and will be for many years) is just as much. The Surface Duo, with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity.
    Some call this type of product, a first release, a "version 1" product and avoid those first releases. Well, again, how much is your productivity worth? I've been in sales deals with hundreds of thousands or more where having access to information continuously or at a critical moment makes or breaks the deal. Again, that alone makes this worthwhile.
    I also use Gaia on hikes, and use the GPS function to track hikes live and it hasn't missed a beat. The other screen I use for any notes, and also for photos. It's hinge has been completely durable, although of course like any other phone it's not waterproof or crush proof for hikes.
    What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 - however the screens fold around 360 degrees (it's understood that the next version has 2 cameras). And the software to enable dual screens is all new (which Microsoft has made available for other manufacturer's Android devices) so there is the occasional clumsiness in some software. That is being actively addressed and hasn't held me back.
    Again, the advantages of this phone are absolutely unique. Take advantage of them and win the battle for productivity!
    Size: The two pics show my Surface Duo against the phone it replaced: a Galaxy Note 10+. The Note 10+ was thought of as "huge" when it came out... it took up a lot of space but it looks larger than the Surface Duo. Think of putting this in your side pocket. I hold each of these differently in my hand... and the Duo either closed, folded open, or at an angle like a book. And I often leave the Surface Duo standing partially open on my desk for convenience.
    My background: I've had lots of smartphones with different operating systems, and I've always looked for productivity gains above and beyond just making calls! I'm hard on them, and I have high expectations. This phone is the very first new thinking in many many years. Thank you, Microsoft!
    Images in this review
    Customer image Customer image
    Customer imageCustomer image
    64 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    David W
    5.0 out of 5 stars Impressed
    Reviewed in the United Kingdom on September 4, 2023
    Size: 256GBStyle: Surface DuoVerified Purchase
    6 people found this helpful
    Report
    Tejas Dange
    5.0 out of 5 stars Nice tab
    Reviewed in India on June 28, 2021
    Size: 256GBStyle: Surface DuoVerified Purchase
    SenthilkumarR
    5.0 out of 5 stars Nice Phone for productivity
    Reviewed in Australia on October 20, 2023
    Size: 256GBStyle: Surface DuoVerified Purchase
    Efrén
    5.0 out of 5 stars Muy buen Equipo
    Reviewed in Mexico on September 15, 2021
    Size: 256GBStyle: Surface DuoVerified Purchase
    One person found this helpful
    Report
    Amazon Customer
    5.0 out of 5 stars One of the purchases
    Reviewed in the United Kingdom on April 25, 2023
    Size: 256GBStyle: Surface DuoVerified Purchase
    Customer image
    Amazon Customer
    5.0 out of 5 stars One of the purchases
    Reviewed in the United Kingdom on April 25, 2023
    I was not sure when I placed the order. I wanted to have something which is pocketable, had two separate screens, and I can use as a e-book reader, also for emails, google, YouTube etc. the surface Dou is a prefect solution, very well built, beautiful. I already own an iPhone 14 pro and a Samsung foldable 3, I won’t use the surface Dou as my default phone, but as a working station, it’s prefect for business.
    Images in this review
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    Customer image
    3 people found this helpful
    Report