Standing screen display size | 5.6 Inches |
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Screen Resolution | 2700 x 1800 |
Max Screen Resolution | 2700 x 1800 |
Processor | 2.84 GHz Snapdragon |
RAM | 256 GB |
Hard Drive | 256 GB |
Card Description | Dedicated |
Wireless Type | 802.11ac |
Average Battery Life (in hours) | 23.3 Hours |
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Microsoft Surface Duo 256GB (Unlocked) - Glacier
Brand | Microsoft |
Model Name | Surface Duo |
Memory Storage Capacity | 256 GB |
Screen Size | 5.6 Inches |
Display Resolution Maximum | 2700 x 1800 |
About this item
- Room to focus with two screens. Open and view two apps at once or span one across both screens.
- Flexibility to do more. Choose your mode for the task at hand and tackle to-dos with dual-screen enhanced apps.
- Get the best of Microsoft 365 mobile experiences and every android app in the google play store.
- Original design, created by surface. Thin, light, and versatile design does what you want it to, with revolutionary 360° hinge and dual pixelsense fusion displays.
- Hold like a book, get more screen when you need it, take notes, make calls, or watch a favorite show.
- Operating system: Android 10.0
- Connector type: USB Type C
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From the manufacturer
Flexibility to do more
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One device, many waysEffortlessly move from one thing to the next thanks to the revolutionary 360° hinge. |
Type and take notesWith the keyboard or inking with Surface Slim Pen* on one screen and a video call or streaming content on the other. *Some devices, accessories, and software sold separately. |
Make callsOpen completely with the 360° hinge and make phone calls. Plus, view one app or take a photo in portrait or landscape on a single screen. |
Lean back and watchSet in Tent mode to relax and watch your favorite show. |
Original design, created by Surface
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Fits in your pocketAt 4.8 mm when unfolded, less than 1 cm when folded, and starting at just 250 grams. |
Designed to impressLess than a centimeter thin, two high-resolution 5.6” PixelSense touchscreens open to an expansive 8.1” with a revolutionary 360° hinge. |
Revolutionary 360◦ hingeDynamic design enables multiple angles and postures in one device. |
Personalize your Surface Duo
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Surface Duo BumperAdded protection for your device, this sleek silicone bumper is specifically designed for Surface Duo and the 360◦ hinge. |
Microsoft Surface Duo USB-C Power SupplyEffortlessly and quickly charge your Surface Duo with this versatile USB-C power supply. |
Surface EarbudsFeaturing ultra-comfortable design, intuitive controls, access to innovative Microsoft 365 experiences* and immersive sound for music and calls. *Some devices, accessories, and software sold separately. |
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Product information
Technical Details
Brand | Microsoft |
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Series | Surface Duo |
Item model number | TGM-00001 |
Hardware Platform | Android |
Operating System | Android 10 |
Item Weight | 1.46 pounds |
Product Dimensions | 4.74 x 6.81 x 2.31 inches |
Item Dimensions LxWxH | 4.74 x 6.81 x 2.31 inches |
Color | Glacier |
Processor Brand | Qualcomm |
Computer Memory Type | DRAM |
Flash Memory Size | 256 |
Battery Type | Lithium-Ion |
Power Source | Battery Powered |
Batteries | 1 Lithium Ion batteries required. (included) |
Additional Information
ASIN | B08J3N1R8C |
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Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #91,669 in Electronics (See Top 100 in Electronics) #1,613 in Computer Tablets |
Date First Available | September 15, 2020 |
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Product Description
Two ultra-thin, high-resolution touchscreens open to reveal new possibilities on a mobile device. Designed to help you be productive, Surface Duo features multiple modes, the best of Microsoft 365 mobile experiences, every Android app in the Google Play store, and new dual-screen enhanced apps. Now you can view two apps at once or span one across both screens, drag and drop between screens, and make phone calls. Say goodbye to constant app switching.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the camera quality and dual screen of the tablet computer. For example, they mention the hardware is amazing and the product looks really good. That said, they're satisfied with value. That being said, some complain about glitches and disagree on performance, ease of use, quality, and battery life.
AI-generated from the text of customer reviews
Customers like the camera quality of the tablet computer. They say that the hardware is amazing, but the software isn't where it could be. The screen quality is excellent, and the usability is simple. The folding screens work great, and are solid and sturdy. Customers also love the form factor.
"...it is as slim as the S20, and the glass back and front give it a good heft, without feeling heavy...." Read more
"...with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity...." Read more
"...It's elegant. The hardware is superb. It's eye catching. People ask about it. It's an odd/combo between Google and MS. You get both sets of apps...." Read more
"...It is unusual. Using the dual screen is amaizing. Screen quality is gorgeous. Typing is not too bad, or even comfy sometimes...." Read more
Customers appreciate the dual screen of the tablet computer. They say it provides dual use for multitasking, making them a productivity monster. They also love the dual design, screen quality, and the ability to view two apps at the same time. Customers also mention that the two screens make things easier and faster. They love that they can watch a movie on one screen and answer emails on another, read something on one, and edit a document on another.
"...The ability to use multiple applications on independent screens is so sweet. Maps on the left, browser on the right...." Read more
"...People are curious about this device. It is unusual. Using the dual screen is amaizing. Screen quality is gorgeous...." Read more
"...This thing is fast with computing needs. The double screens is great for multiple uses at one time...." Read more
"...Dual Screens are awesome!Bottom Line:I will not recommend or buy another the Surface Duo, but I might buy a Surface Duo 2...." Read more
Customers like the value of the tablet computer. They say it is good value for money.
"...This alone makes it worth it's price...." Read more
"...quality, unbelievably thin even when folded close and at its current low price (256GB version @ $419), no other phone can beat it for its value for..." Read more
"I know this is a half-priced, second gen...." Read more
"...Other than that for me it's been well worth the money, now that it's been purchased for a lower price. If you were on the fence about it don't be." Read more
Customers are mixed about the performance of the tablet computer. Some mention that it performs decent, great, and useful, while others say that it crashes and is not adequate. Some customers also report issues with the screens not operating or the phone not turning on.
"...I have even been able to use the camera to take photos quickly - something that requires you to understand what the accelerometers are trying to do...." Read more
"...What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 -..." Read more
"...Despite the spider cracks the phone worked fine, but one day picking up the phone and received a plastic splinter in my thumb...." Read more
"...It is so fast to have that config. I paired it with some Jabra 85t elites. They work perfectly. There is so much to discover...." Read more
Customers are mixed about the ease of use of the tablet computer. Some mention that it has improved a lot, making it easy to use and fun. Others say that it's frustrating to use, with simple phone operations that seem like always.
"...a number of newspaper apps that I use; and the convenience of having ready access to work emails (not to mention the Teams chats, calls, and files)..." Read more
"...phone but the software is so glitchy that it is basically impossible to use this phone for something you would need to be sure was reliable...." Read more
"...The multiple ways to use it are amazing. One of my favorite is to bend it in half like a little laptop...." Read more
"...So ever since the fall updates a lot of things have improved, usability, bluetooth connectivity, etc...." Read more
Customers are mixed about the quality of the tablet computer. Some mention it's a beautiful device, with a unique and appetizing form factor. They also love the Outlook application and are happy with the features. However, others say that the software is glitchy and trashy.
"...on the inside are something you just accept because it is such a beautiful device...." Read more
"...I love the Outlook application. I was able to add in 4 different e-mail accounts including our corporate exchange server in almost no time...." Read more
"...hate relationship, the phone itself is my favorite phone but the software is trash and it is trash to the point that it makes the phone unusable..." Read more
"...Positives: Design, wow factor - this thing makes me feel (long time Apple / iPhone user) like the first iPhone. People are curious about this device...." Read more
Customers are mixed about the battery life of the tablet. Some mention that it has more than adequate battery life, while others say that it loses battery power during the day. Some customers also mention that the product has heavy battery consumption. Overall, opinions are mixed and it's recommended to read the reviews carefully before making a purchase.
"...It's not even 5G. No wireless charger. Not a great batter life. Sounds terrible! But, for me it's all worth it. It's elegant. The hardware is superb...." Read more
"...Battery life is great...." Read more
"...points deducted as the phone will not turn on, because the battery was totally discharged, unlike the usual 50% charge on other phones when first out..." Read more
"Good screen quality, battery barely make thru the day. Overall good value for the discount price." Read more
Customers are dissatisfied with the glitches in the tablet computer. They mention that the software is clumsy and has bugs. Some customers also mention that there are screen glitched that throw their typing off. Overall, some customers are disappointed with the tablet's glitchey software.
"...so there is the occasional clumsiness in some software...." Read more
"...Taking a photo with this phone is a pure mess. Waiting for the right screen to activate which either works or not is a gamble...." Read more
"...It is a flawed device. It is glitchy. It is no longer supported by Microsoft.I have never loved a phone more than I loved this phone...." Read more
"...on my other devices, but MS managed to bring its "great idea, poor execution," to Android devices...." Read more
Reviews with images
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Top reviews from the United States
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I purchased this phone through Amazon about 3 weeks ago, and paid AUS$1000 for the device and expedited delivery. The device arrived to regional Australia within 7 days of ordering (a week earlier than the "expected" delivery date) so hats off to Amazon and UPS for the service.
The device is even better in real life than any image or video can convey. Engineering alone, this rivals anything Apple has done in the last 5 years, and something that one would expect from Steve Jobs. Beautifully balanced, it is a device that you will WANT to pick up and open on a regular basis. Hardware-wise, you cannot complain. Even the large bezel on the inside are something you just accept because it is such a beautiful device.
I have had no issues with the response of the device and it "feels" as quick as my wife's Galaxy S20. Folded, it is as slim as the S20, and the glass back and front give it a good heft, without feeling heavy.
After a number (4 or 5) updates I was able to start using the device. I set up a few "grouped" applications, and have found I have been adding a new application group every few days as I get used to using it.
I will say now that I still maintain my current phone as my main device (Motorola Razr - yeah I know, a very small phone) and keep the Surface as my productivity device. And this is the important point. Microsoft (in my opinion) was right not to market this as a phone. I could not see myself as using it to make phone calls. But I can see myself (and do) making MS Teams calls; making Skype calls; replying to emails on the go; and using it as a media consumption device.
My company uses MS Intune for security, and my work laptop is connected to a hub setup at home with dual monitors. To be able to replicate that when I need to pop out, or when I stretch my legs outside, is awesome. Could I see myself using something like the Galaxy Fold the same way? Actually, no.
The OS is smooth, and I have had no issues with the gestures. I have even been able to use the camera to take photos quickly - something that requires you to understand what the accelerometers are trying to do. There is a noticeable delay when using it in low light, so if this is important you should consider this.
Will I ditch the current phone and keep the Duo as my primary device? No, but only because I like a small phone and I don't rely on my phone for a lot of media consumption (although I do use it when I go for a run so I can listen to music). But the Duo is so amazing when it comes to doing the things I would need to carry a laptop for that I am more than happy to consciously take it with me when I need that functionality.
My advice - if you need to regularly be in front of a computer, but want to be mobile, then you need to get yourself a Duo. Don't think it will replace your phone - think of it as a productivity device. If you use a dual screen setup for your PC then the Duo will make sense.
UPDATE 21 Oct 21
Okay. So I've been using the Duo now for a couple of months, and I have to confess I use it even more than when I first got it. My Motorola razr is still my phone, but apart from Maki g calls and coming on runs and rides with me, it is not my go to device.
I have started using the Kindle app more and more; I have a number of newspaper apps that I use; and the convenience of having ready access to work emails (not to mention the Teams chats, calls, and files) means I can feel more assured of keeping connected when I step away from the home office.
Battery life is great. I have been really impressed by the video and sound quality of Ms Teams calls, and the second screen makes it very easy to chat in a meeting as well as have the relevant documents open.
I've kept my eye on the SD2 but the extra bulk and camera bump really don't appeal. I've appreciated the fact the screen real-estate is beteer, but I'd rather the super slim version I have now.
Occasionally I go back to my phone to open a website or document, and realise it just doesn't compete.
With the promise of Android 11 I'd recommend this (based on price) over the newer version. I originally went with four stars., but I've upped it now to five stars.
Overall, it remains one of my favourite computing devices.
I can also see how useful this would be for a sales type, where for example Salesforce would run on one side and your OneNote notes about the account on the other so that you have that reference information while working on an account. Just incredible.
And we can't always be in front of our laptops or desktops... so the ability to look up information *and* take notes about it at the same time on your mobile device is invaluable.
I run into a few people who point out the high price... well, look around. That phone your teen daughter spent hours in line for so that she could have the phone her friends have can be just as expensive. The wave of Android devices with folding flexible screens (which are notoriously fragile and will be for many years) is just as much. The Surface Duo, with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity.
Some call this type of product, a first release, a "version 1" product and avoid those first releases. Well, again, how much is your productivity worth? I've been in sales deals with hundreds of thousands or more where having access to information continuously or at a critical moment makes or breaks the deal. Again, that alone makes this worthwhile.
I also use Gaia on hikes, and use the GPS function to track hikes live and it hasn't missed a beat. The other screen I use for any notes, and also for photos. It's hinge has been completely durable, although of course like any other phone it's not waterproof or crush proof for hikes.
What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 - however the screens fold around 360 degrees (it's understood that the next version has 2 cameras). And the software to enable dual screens is all new (which Microsoft has made available for other manufacturer's Android devices) so there is the occasional clumsiness in some software. That is being actively addressed and hasn't held me back.
Again, the advantages of this phone are absolutely unique. Take advantage of them and win the battle for productivity!
Size: The two pics show my Surface Duo against the phone it replaced: a Galaxy Note 10+. The Note 10+ was thought of as "huge" when it came out... it took up a lot of space but it looks larger than the Surface Duo. Think of putting this in your side pocket. I hold each of these differently in my hand... and the Duo either closed, folded open, or at an angle like a book. And I often leave the Surface Duo standing partially open on my desk for convenience.
My background: I've had lots of smartphones with different operating systems, and I've always looked for productivity gains above and beyond just making calls! I'm hard on them, and I have high expectations. This phone is the very first new thinking in many many years. Thank you, Microsoft!
Reviewed in the United States on May 3, 2021
I can also see how useful this would be for a sales type, where for example Salesforce would run on one side and your OneNote notes about the account on the other so that you have that reference information while working on an account. Just incredible.
And we can't always be in front of our laptops or desktops... so the ability to look up information *and* take notes about it at the same time on your mobile device is invaluable.
I run into a few people who point out the high price... well, look around. That phone your teen daughter spent hours in line for so that she could have the phone her friends have can be just as expensive. The wave of Android devices with folding flexible screens (which are notoriously fragile and will be for many years) is just as much. The Surface Duo, with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity.
Some call this type of product, a first release, a "version 1" product and avoid those first releases. Well, again, how much is your productivity worth? I've been in sales deals with hundreds of thousands or more where having access to information continuously or at a critical moment makes or breaks the deal. Again, that alone makes this worthwhile.
I also use Gaia on hikes, and use the GPS function to track hikes live and it hasn't missed a beat. The other screen I use for any notes, and also for photos. It's hinge has been completely durable, although of course like any other phone it's not waterproof or crush proof for hikes.
What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 - however the screens fold around 360 degrees (it's understood that the next version has 2 cameras). And the software to enable dual screens is all new (which Microsoft has made available for other manufacturer's Android devices) so there is the occasional clumsiness in some software. That is being actively addressed and hasn't held me back.
Again, the advantages of this phone are absolutely unique. Take advantage of them and win the battle for productivity!
Size: The two pics show my Surface Duo against the phone it replaced: a Galaxy Note 10+. The Note 10+ was thought of as "huge" when it came out... it took up a lot of space but it looks larger than the Surface Duo. Think of putting this in your side pocket. I hold each of these differently in my hand... and the Duo either closed, folded open, or at an angle like a book. And I often leave the Surface Duo standing partially open on my desk for convenience.
My background: I've had lots of smartphones with different operating systems, and I've always looked for productivity gains above and beyond just making calls! I'm hard on them, and I have high expectations. This phone is the very first new thinking in many many years. Thank you, Microsoft!
Top reviews from other countries
Reviewed in the United Kingdom on April 25, 2023